Making a complaint
Generally complaints must relate to matters which have occurred within the last 12 months. If the complaint is made outside that period then an explanation why the complaint could not have been brought earlier must be provided.
All complaints relating to an alleged breach of the Code are considered under the Disciplinary Procedure Rules (2015)
When we receive a complaint we will send you a copy of these rules and a simpler note explaining the procedure.
The pages on the menu to the left provides additional details.
You can also contact us if you need further guidance.